Sunday, April 28, 2024

Form UI Design: A UX UI Guide to Designing User-Friendly Forms

form design

No matter what type of form you’re designing – the form UI must have some form of validation. You need to tell users as quickly as possible when the data they inserted can’t be accepted – ideally, you want to tell them the reason why the data is wrong too. If users don’t fully understand the question at hand, they can deduce the meaning from the other questions around it. We put together a list of the key Do’s that will make your form talk to users in a way that guides them towards completion. We also included some Don’ts that can have a disastrous impact on the conversion rate of the form.

Use the mobile device’s native features (camera, geolocation, date picker) to simplify tasks

This will help you evaluate the design of the form next time round, too. If you are new to Jotform, you can always refer to Jotform’s form design tutorial while structuring your online form. With the help of tutorial videos, you can make the best out of Jotform’s form design software.

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We aim to equip you with the knowledge to create forms that align with project goals. Let's make form design a highlight of your website, not a hurdle. Not only is a mobile device’s screen smaller than that of a desktop, but the keyboard is too.

The copy within a form: make or break the experience

The platform’s technology uses gamification techniques and customized user journeys that “make it fun and easy to learn anything on the go”. To empower our web design strategy and workflows, we’ve compiled a list of 15 examples that will show you what the very best forms are made of. I have even seen this same approach used to let users ‘scan’ their credit card, instead of having to fill out their credit card information manually. Not only are the call to actions small, but the next button is also right next to a ‘cancel’ button that is styled and located in a similar position to the ‘next’ button. As an interesting side note, we’ve found from our experiments at Leadformly that animated progress bars (like the one on Leadformly.com) typically outperform static progress bars. Despite their registration form being very simple, Intercom display a live chat window in clear view to answer any questions or objections you might have prior to registering for an account.

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Notice how the orange call to action stands out from the blue/white in the Unbounce example above? In this study, Unbounce found that even just changing ‘start your free trial’ to ‘start my free trial’ increased clicks of the call to action by 90%. Alternatively, use field placeholders to clearly show the suggested format. Fortunately, there’s a lot that we can all learn from insurance companies on how to tackle this challenge. ComparetheMarket.com do a great job of providing detailed visual explanations when you hover over a question.

Users tend to skim a form’s content, and hardly any will read a detailed description carefully. That’s why it’s so crucial to capture a form’s purpose in as few words as possible. Buttons should describe the action that will be launched by clicking on that button. Sometimes, particularly in more technical applications, “Submit” and “Cancel” are okay, but usually they are too dry and feel too generic. Instead, consider using words or short phrases like “Sign up”, “Send information”, “Create account”. Google’s Android and Apple’s iOS both have built-in interfaces for certain kinds of data entry, like date pickers.

This reduces the chances of users making errors when entering sensitive information. ‍Regularly seek feedback from your users throughout the design process. Conduct usability testing sessions to observe how users interact with your forms and identify any issues or confusion they may experience. Use this feedback to iterate and improve your form design, ensuring it aligns with the expectations and needs of your users. ‍A well-organized form with a logical flow helps users navigate the form quickly and efficiently. By reducing the time it takes for users to complete the form, good form design minimizes the chances of users getting impatient or giving up halfway through the process.

They save your reader time, AND they are easy-peasy to evaluate. Each question, and section, should nudge the respondent on to the next. Big gaps or leaps forward are confusing, so think of the way a form develops step-by-step in a recognizable sequence. The rule of thumb is that the closer in topic questions are, the closer they should physically be placed together.

Knowing their data is secure encourages them to fill out forms. You have many mobile-friendly tools like sliders, toggles and date pickers that you can use while making forms. Instead of typing everything, people can use sliders to adjust values, toggles to turn options on or off and date pickers for selecting dates. A popup calendar is a nightmare to complete for someone who can't easily see or touch the screen.

This not only makes it easier for users to comprehend and process the information, but it also reduces the chances of them abandoning the process out of frustration. It is also important to consider the size and placement of optional or additional fields. Optional fields should be clearly labeled and positioned in a way that does not disrupt the flow of the form.

form design

When it short and clear it takes less time for reading and decrease path to completion time. Instead of this, the one-column design is just a read from top to bottom which creates a simple interaction with a form. You can check Sofort integration guide as an example to walk through an entire payment process.

Aim to use these native elements wherever possible, rather than programming your own. Users will be more familiar with the native option, and it’s very likely to perform better. If you have a large number of text inputs on a single screen, it not only increases the possibility of visual overwhelm, but also increases the risk of a save error. This reinforces a vertical journey for the user’s eye, and supports a sense of consistent progress. And again, it makes it less likely that a user will miss options within a list.

If this is the case, you should implement reCAPTCHAs in your forms instead. When possible, ask for an email instead and contact your visitors that way (with permission). Or make the phone number field in your form optional for your visitors to complete. Rivian plans to start R2 production in the first half of 2026 at its Normal, IL plant. New upgrades will enable Rivian to build up to 215,000 vehicles annually, up from 150,000 previously, while slashing costs.

Always adjust the width of the field so it’s just long enough to contain all the characters of the input (users should be able to see their full entry) and no longer. The only exception to this rule is when asking for dates (day, month, year) or time (hours and minutes), where multiple fields are expected to be on one line. That means colors should be the same, visuals should be the same, TOV should be the same. If you must include them, list them after the form has been completed.

Your CTA should look nice, grab your visitor’s attention, and employ a minimalist design so your visitor can quickly understand what your offer includes. Mobile form design is crucial to the success of both your forms and your site as a whole. In this section, we’ll cover some design basics as well as tips that you can implement in your own forms to enhance their UX.

This book will walk you through every part of designing a gorgeous web form to enhance user experience. In this day and age, most of the users have social media accounts. To facilitate the signing up process, designers can allow users to register with their social media accounts. These are two different things that require time and careful implementation.

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